Google My Business

Local SEO is about bringing customers through your doors via Google My Business

(GMB, formerly Google Local and Google Places).


Of consumers look online for local goods and services


Consumers use search engines to find local information nearby


Of businesses have claimed a local business listing on a search engine


Of businesses receive more than 1,000 views on search per month

Steps to take in order to set-up your Google My Business listing

Registering Your Free Listing

To start, you will need a Google account or access your 'Google My Business' login, if you have one.

  1. Head to and click ‘Manage Now’,
  2. Enter your business name,
  3. Enter the address of the business location. If you don’t have any premises where customers can visit you, leave the address field blank, tick the box and then tick the ‘Hide my address (it’s not a store)’ box that appears below.
  4. Specify service areas (Service Area Businesses only),
  5. Choose your business category,
  6. Add a contact phone number and website URL,
  7. Complete your Google My Business Verification (Postcard verification, Phone verification, Email verification - If shown as a option)

Once verified, it’s time to optimise your Google My Business page and get climbing those rankings.

Claiming A Listing

If you find a verified Google Business Page for your business and you do not have access to the Google Business Listing or you may have lost the login details, then you need to request ownership of the current verified Google business page.

Do Not: Attempt to create another business listing, this will results in a duplicate page that will more then likely get suspended.

You Must: Make the ownership request before you can appeal or contact business support.

  1. Go To:
  2. Start: Typing in the Businesses Name
  3. Search for business name
  4. Select the correct business
  5. You’ll see a message saying someone else owns this business
  6. Click: Request Access
  7. Submit

If the owner rejects the request, you will receive an email informing you.

We all know the power of Google to generate leads, but Google My Business (GMB, formerly Google Local and Google Places) is an important part of your local SEO strategy and GMB Profiles are only going to get more sophisticated.

Many local businesses claim their GMB listing and then forget about it. But Google My Business, if optimised, will increase leads into your business.

To rank above your competitors and get into the 3-pack, here are some areas to concentrate on.

Complete Listing

Complete all areas within your Google My Business profile. When done, your listing will have valuable basic data that will make it easier for potential customers to find more information about your company.

Create Posts

Google Posts are almost like “mini-ads” or “social media posts” that show up in Google search in your Google My Business listing. Create about one post a week.

Booking button

If you have any type of business that relies on customers making appointments (and you’re using integrated scheduling software), people can book an appointment with your business directly from your Google My Business listing.


Did you know that you customers/potential customers can send you text messages? This is a great way to connect directly with people interested in what you have to offer, and a great way to engage with people looking at your GMB listing

Q & A

Be proactive and create a Frequently Asked Questions list to preempt people’s GMB Q&As. Check with your team and your customer service staff to identify the questions people most often ask, then put those Q&A questions on your GMB listing.


Online reviews appear next to your listing in Google Maps and your business’ knowledge panel in search results. Online reviews are known to impact search result rankings, consumer trust, and click-through rates.

Photos and videos

Adding photos of your business is a great way to humanize your brand and let your customers get a “behind-the-scenes” look at what your company is all about. Tip: Add GEO information to the images.


A local citation is any mention of your business on the web; it is any combination of your company name, address and phone number (NAP) and is very important to keep consistant.


Schema tells the search engines what your data means. The schema is crawled and return the results in a different manner than if they had just been added to the website page through a plugin.

The Results We Have Seen With Our Clients

We made a number of improvements to our clients GMB listing over the course of one month
(Note: We tracked the results by implementing a telephone tracking software allowing us to compare these results to other campaigns).  The increase in telephone calls amazed our clients who originally thought that most of their telephone calls were a result of their website. 
As shown in the image, our clients Google My Business listing generated 65.4% of all the inbound calls (results depend on industry, listing quality and competition quality).

Done for you packages

To help you get more leads and rank higher in GMB listing, we’ve created three ‘Done-For-You’ packages.

Basic - Get Me Started

  • Full Report Of Your Listing
  • Comparison against your competitors
  • Optimise Your Listing
  • Citation Audit & Fixing
  • 10 x Search & Submit Citations
  • Design a Weekly Post (Post, Event or Offer)
  • Anytime Access To a Dashboard For Project Updates

We will only work with 2 companies within any given industry (having only 3 spaces in the 3-pack), therefore contact us today to see if we have availability.



No monthly contract.

Premium - Manage & Grow

Everything that is included in the Basic package, Plus:


  • Google My Business Posts Shared To Your Other Social Accounts
  • Manage Reviews For Your GMB Listing
  • 10 Extra Citation Submissions
  • Management Of More Than One Location (Max 3 Locations)

We will only work with 2 companies within any given industry having only 3 spaces in the 3-pack, therefore contact us today to see if we have availability.



No monthly contract.

Bulletproof Plan - Total Outsource

Everything that is included in the Premium package, Plus:


  • A Google Website Built Using Business.Site
  • Basic Schema Generation
  • Data Aggregator Submissions
  • 5 x Geo-Tagged Photos
  • 4 x Extra Posts, Event or Offer (2 per week)
  • Reputation Management

We will only work with 1 companies within any given industry having only 3 spaces in the 3-pack, therefore contact us today to see if we have availability.



Note: Second month is FREE,

No monthly contract.

Our core value is to deliver the best results possible.

Sign up RISK FREE with our 30 Day Guarantee

If, at the end of 30 days, you are not satisfied for any reason, we will refund 100% of your money, no questions asked.
This guarantee forces us to only sign customers who will be a great fit and benefit from our services.


Contact Us Today

Let us help you get your business online and grow it with passion